- What does an AI delivery consultant actually do?
- The work is getting an AI initiative from a working demo into daily operations, which is mostly a delivery problem rather than a modelling one. In practice that means choosing which use cases are worth the money, setting the scope and the metrics they are judged against, putting governance and reporting around the build, and training the team that will own the system afterwards. The model is rarely the hard part; deciding what to build, proving it pays, and making it survive handover is.
- Where do most engagements start?
- Most start with a Discovery & Roadmap engagement: two to four weeks, from $10,000, ending in a costed six-month roadmap with the use cases ranked by return. It exists so that nobody commits a large budget to an AI programme before knowing which parts of it pay for themselves. It is deliberately small enough to be worth buying on its own, and it does not oblige you to buy anything after it.
- What does an engagement cost?
- Engagements run from $10,000 for a two-to-four-week discovery, $25,000 for an ISO 9001 quality system, $35,000 for a pilot taken into production, and from $200,000 for a multi-year enterprise programme. Pricing is per project rather than a monthly subscription or a seat licence. Four things move the number: how many use cases are in scope, the state of your data, how much of the build your own team carries, and whether the work has to satisfy an auditor.
- Why do so many AI pilots never reach production?
- The widely quoted failure rates — from 40% to 95% depending on the source — measure four different things, so the honest answer is that nobody knows the true number. What the numbers do agree on is where projects stall: a pilot is built to impress rather than to be operated, no one owns it after the demo, success was never defined as a number the business already tracks, and the data it depends on turns out to be less usable than assumed. Those are all delivery and governance failures, which is why they are fixable without changing the model.
- Can you work with an in-house team, or do you bring your own?
- Both, and the difference shows up in the price. If you have engineers who can build, the work is design, sequencing and steering, and it costs less. If the build has to be delivered as well as designed, that is a larger engagement. Either way the aim is the same: the team that will operate the system is involved while it is being built, not handed it at the end.
- How long does ISO 9001 certification take from nothing?
- Twelve to sixteen weeks is a realistic window for a company starting with no quality management system, and the engagement starts at $25,000. That is not a theoretical estimate: one remote-first software outsourcing company went from a blank page to a passed certification audit in twelve weeks, with 37 quality artefacts written and approved by six people at a peak load of 0.3 FTE each — no dedicated quality hire. The long version of that project is on this site as a case study.
- Which industries have you worked in?
- Healthcare and medical software, financial services, manufacturing, consumer IoT, retail, education and software outsourcing, across more than fifteen industries in total and over 100 delivered projects. The medical and near-medical work is the deepest: multi-tenant clinical applications, offline-first field tools for hospital staff, and the documentation and audit load that regulated delivery carries.
- Why are client names not published on this site?
- Most of the work is covered by non-disclosure agreements, so case studies describe the company by type, size and sector — “a remote-first software outsourcing company”, “a hospital network” — rather than by name. The numbers in them are real; the identities are withheld. Specifics can be discussed on a call within whatever the relevant agreement allows.
- What happens at the end of an engagement?
- Your team takes ownership, which is the intended ending rather than a wind-down. Handover is part of the work from the start: the people who will run the system take part in building it, the decisions behind it are written down, and the engagement finishes when the team no longer needs the consultant. An engagement that leaves an organisation dependent on an outside expert has failed at the thing it was bought for.
- What are your credentials?
- PMP from the Project Management Institute (2025), SAFe 6.0 from Scaled Agile (2024), PSM from Scrum.org (2022), AI Solution Product Management from the AI Product Institute (2022), and Google Project Management (2021). Behind them: over ten years running delivery, more than 100 projects, and upwards of $50M in managed budget.